Archive for the Posts Category

How to Cancel Recurring Membership Without Account Information

Hi Jammers! Parents might have a lot of questions when it comes to Animal Jam, specifically questions about billing and memberships if they plan on buying an Animal Jam membership or already have purchased a membership for Animal Jam. We know that parents might have questions when it comes to trying to cancel a membership without the account information, so here are some answers about how to resolve this issue. If you do not know […]

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What If There is a Duplicate Order on Animal Jam?

Hi parents! We know you might have questions about Animal Jam, especially if you are thinking about making purchases in the game, such as game memberships. One of the most important questions comes from the fact that you might notice a duplicate order on your account, and you might not know how to handle this. If you get a duplicate charge on your account, you can make a refund request, but it must be within […]

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Did You Get Billed After Animal Jam Membership Term Ended?

A lot of parents might have questions about Animal Jam memberships, especially if they are thinking about getting a membership for their child. One question that people often have with this is that sometimes you can end up being billed after the membership term has ended, so we are going to explain why this happens. If you purchase the 1 month or 6 month Animal Jam membership, then you need to understand these are recurring […]

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What is Cyberbullying?

Animal Jam is a very safe place for your children to play games, but it is important to know some information about what cyberbullies are and what cyberbullying is because it can happen to anyone at anytime. While Animal Jam is always trying to prevent cyberbullying, sometimes it can happen, and it is important to know what cyberbullying is so that you can report this if it happens to your child. Animal Jam often relies […]

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Tips for Making Your Animal Jam Password Strong

If you are playing a game like Animal Jam, it is important to know how to make your password strong and secure, which can help keep your account information safe while on the game. While Animal Jam does everything it can to prevent hackers and spammers from getting into your accounts, it is always a good idea to make a strong password to make it that much harder for bad people to potentially hack into […]

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Cyber-Stalking Facts You Need to Know

Animal Jam makes every attempt through various moderation techniques and filters to make the game as safe as possible for the children playing the game, which includes trying to prevent cyber-stalking but this can still happen from time to time. As a parent of someone playing Animal Jam or as the child playing the game, it is important to know what cyber-stalking is so that if you find it happening you can report it immediately […]

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Guide to Netiquette on Animal Jam

Netiquette might be a word you are not familiar with, but it is basically a guideline for acceptable behavior while online, and it is important that you follow these netiquette rules while playing an online game like Animal Jam. Right now we are going to talk a little bit about the basic netiquette rules that you should abide by at all times during Animal Jam, which can help keep you safe on the game. The […]

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Tips for a Strong Password on Animal Jam

If you are playing Animal Jam, you probably want to know how to make sure that you are protected while online, and one of the best ways is to make a strong password. Here are some tips about making a strong password and how you can do that with ease, which is important to ensure your private information stays private. First, think of a phrase that is unique and personal to you in your own […]

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How to Print Animal Jam Gift Certificates

You can purchase a variety of Animal Jam gift certificates online through Animal Jam Outfitters as well as through the Animal Jam shop. Once you made a successful purchase, you might be wondering how you can print off your gift certificate which you might be giving to your child or another loved one for a birthday present. The first thing you need to do is check your email, because that will give you the link […]

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What Jammers Must Agree To Before Playing

While we have discussed some of the rules on Animal Jam before, there are a few rules and regulations on Animal Jam that specifically pertain to the players. When you sign up for an Animal Jam account, there are a few things that you agree to doing and not doing while on the site. Chances are, you probably have not checked out what you agreed to when you signed up, so we need to go […]

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